Paying
Your Bill:
Your utility bill is due upon receipt
and is considered delinquent on the 16th of each month.
Billing dates are from the 15th to the 15th of each month, and you
will receive your bill on the 1st of each month.
Automatic Bank Payment:
A free service
that local utilities have joined together to offer to the citizens
of Alma.
This service can
save you time, money, and hassle. You’ll never have to write or
mail us another check if you sign up today for our Automatic Bank
Payment.
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Automatic Bill Payments |
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Your payments are paid automatically from your checking or
savings account. You don’t have to write checks. |
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Time and Money Savings |
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You save the time spent writing and mailing checks plus the
cost of stamps and checks. |
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Reliable |
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Your payment is paid on time every time. You never have to
worry about forgetting a payment or mailing it in on time. |
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Safe |
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Automatic payments are extremely accurate. There are no checks
to be lost, stolen, or delayed in the mail. |
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Convenient |
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You can sign up for all utilities on one easy form. Just mail
it to one of us and we’ll make sure the other utilities know. |
Click
here to open a copy of our Bank Authorization form.
Mail In
Return portion of bill with
payment in envelope to P.O. Box 468, Alma, NE 68920-0468.
Please do not send cash in the mail.
Drop Off Boxes
City Office -
Take
your payment, check or cash, to the Alma Utilities Business office
at 614 Main Street (two doors east of the First State Bank).
Pay In Person
City Office - 614
Main Street. During business hours.
Budget Payment
Is it
easier for you to pay a level monthly charge rather than budget a
bill, which changes every month? Budget billing may be the answer.
With budget billing, your annual utility costs are divided into 11
equal payments, with the twelfth month being the settlement month.
You may
apply for budget billing after you have been on service for one
full year at your current address. Our budget billing sign‑up time
is before April 1 each year. You may request Information about
this service by contacting the Alma Utilities business office.
To qualify for the Budget Billing Program you must:
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1. Have your
account paid in full. |
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2. Have been
on City services for at least 12 months. |
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3. Be a
residential (single-family) customer. |
If you desire
this service, click here for the
“Budget Billing Program Agreement” and simply fill out the
agreement and mail it to:
City of Alma
P.O. Box 468
Alma, NE
68920-0468
Third Party Notification
Third party
notification alerts another person that your utilities may soon be
shut off. The third party receives a letter stating the date of
discontinuance, but the third party is not responsible for paying
the bill. This service often prevents unnecessary shut‑off.
If you desire
this service, click here for the
“Third Party Notice Form” and simply fill out the form and
return it with your bill or mail to:
City of Alma
P.O. Box 468
Alma, NE
68920-0468
This form will
be kept on file and if termination of your water service becomes
necessary, both you and the person you designated will be notified
seven days prior to termination. Should you have any questions
concerning the Third Party Notice, please call 928-2242.
Vacations:
If you are
taking a long vacation, please notify the City office to
arrange for payments during your absence. This will prevent having
your utilities shut off due to an overdue account. You also may
make advance payments.
Overdue Accounts:
Your utility
service will be shut off if you do not pay your bill. If you
cannot pay it, call the City office to schedule a meeting with the
City Council for payment arrangements.
Notice
of Discontinuance:
Monthly
Utility bills are mailed at the 1st of each month. They are due upon receipt and will be considered
delinquent on the 16th. Disconnect notices will
be mailed by first class between the 17th and 21st of each month stating the customer has 7
business days to make payment or
be subject to disconnection. Two days prior to the disconnect
date the City will hang a discontinuance of service notice on the
past due customer’s door. There is a $25.00 fee for hanging this
notice.
Returned
Checks:
Alma
Utilities charges a fee for a returned check. You must pay for the
returned check plus the returned check fee in cash at the City
office. Failure to comply with this policy will cause your
returned check to be turned over to the City Attorney.
